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Pullman Haikou Hotel Haikou , Haikou (Hainan)

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From75US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

21 XI Yuan Road Xin Bu Island, Haikou (Hainan), China, 570209

Pullman Haikou is a 5-star hotel featuring a Grand Pool Complex and three dining options, including Cantonese and Hainanese cuisine. This family-friendly accommodations provides leisure facilities like an outdoor tennis court, a spa, and meeting spaces for business travelers.

Rooms & Amenities

Rooms at Pullman Haikou include minibars, flat-screen TVs, and tea and coffee makers, with certain units featuring a seating area for relaxation. Some rooms offer hot tubs, while others provide sea or garden views.

Dining & Beverage

Dining options include Lotus, offering traditional Cantonese cuisine, and other restaurants serving Asian and international delights. Guests can also enjoy beverages and snacks at the lobby bar.

Leisure & Local Area

Leisure amenities at Pullman Haikou feature an outdoor pool, a tennis court, and a spa. The hotel is located adjacent to Xinghaiwan Square, which has a variety of shops, an IMAX theater, and dining options.

Business & Transportation

The property provides 12,589 square feet of flexible meeting space for various conferences and banquets, along with concierge services. Nearby bus lines 19, 21, and 44 facilitate access to the area.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Suite
Max:
2 persons
106 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Deluxe Twin Room
Max:
2 persons
45 m² 
Bed options:
2 Single beds
Garden view
Shower
Bathtub
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Executive King Room
Max:
2 persons
45 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center
Haikou (Hainan) 3.2 mi
Train
Haikou East Railway Station 6.0 mi
Haikou Railway Station 13.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Currency exchange
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness center
  • Pool tables
  • Table tennis
  • Yoga class

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Stores/Commercial services
  • Happy hour

Dining

  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Hot spring bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Direct dial telephone
  • AM/FM alarm clock
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Location

21 XI Yuan Road Xin Bu Island, Haikou (Hainan), China, 570209
Map view
21 XI Yuan Road Xin Bu Island, Haikou (Hainan), China, 570209
Nearby
No.5 Yusha Road
Haidian Stream
0 ft

Reviews and Ratings

Feedback from previous guests about their experience
48%
liked the resort and would come back again
5.0/10
Guest rating
Rooms
5.8
Location
5.0
Service
5.2
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
9.1
9.1/10 based on 42 reviews
Alfred
United Kingdom, February  2025
5.4/10

My stay at the Howard Johnson Haikou was a mixed experience. The rooms were spacious and comfortable, providing a nice retreat. However, the overall service and dining experience left much to be desired. I particularly enjoyed some specialty meals, but the inconsistency in food quality and service raised my concerns about value for money.

Rooms
7.0
The rooms were very spacious and comfortable, featuring two balconies, but I initially encountered a room with cleanliness issues, including hair on the carpet and table.
Service
5.0
The service varied; although some staff were attentive, there were issues, like difficulty in getting a taxi, and attempts to upsell their car service.
Location
6.0
The hotel is in a nice area, but it felt isolated and not ideal for exploring local attractions.
Dining
5.0
Dining was inconsistent; while the Chinese restaurant served excellent food, the pizza I waited over an hour for was inedible, and breakfast options were limited.
Facilities
5.0
Facilities like the hot springs and sauna were disappointing, many were not in service and those that were needed better maintenance.
James
United Kingdom, February  2025
5.0/10

The hotel offers spacious rooms with beautiful views, but it's quite far from downtown, making it a bit inconvenient for sightseeing. The breakfast has good options but is marred by cleanliness issues. While the staff could be more organized, the overall value isn't what I'd expect from a 5-star establishment.

Rooms
6.0
The rooms were spacious and offered lovely views, but my first room had fresh human hair on the carpet, which was quite off-putting.
Service
5.0
The concierge and housekeeping service were quite helpful, but the front desk staff lacked organization, resulting in long wait times.
Location
5.0
The hotel is a bit too far from the city center, which makes accessing attractions somewhat inconvenient.
Dining
5.0
Breakfast was enjoyable but plagued by cleanliness issues with bugs present in the cafeteria.
Facilities
5.0
Facilities seemed lackluster, especially the hot springs, which were poorly maintained.
Mason
United Kingdom, December  2024
5.0/10

My recent stay at the Howard Johnson in Haikou was quite disappointing. The room I initially received was noisy due to its proximity to the elevator, and the cleanliness left much to be desired with hair on the carpet. The dining options were subpar, with flavorless sushi and a lack of breakfast choices. Although the staff attempted to be helpful, the overall experience felt more like a 2-star hotel than the advertised 5-star luxury.

Rooms
5.0
The room I was assigned was noisy and not very clean, with human hair found upon check-in.
Service
5.0
While some staff members were friendly, the overall service fell short, particularly at check-out.
Location
5.0
The location felt a bit isolated, making it inconvenient to access downtown and other attractions.
Dining
5.0
The dining experience was mediocre, with limited choices and poor food quality, particularly at breakfast.
Facilities
5.0
The spa facilities lacked maintenance and cleanliness, which detracted from the experience.
Luna
United Kingdom, November  2024
7.0/10

This hotel offers a great atmosphere and friendly service, though it is somewhat far from the city center. The room provided a comfortable stay with a lovely river view, but the dining experience varied widely from excellent to disappointing. For a new hotel in Hai Kou, it certainly has a lot to offer, especially in terms of amenities, but there are areas that need improvement.

Rooms
8.0
We stayed in a deluxe river view room which was very spacious and comfortable, and the design was tastefully done. However, we did notice some fresh human hair on the carpet and table which detracted a bit from the overall cleanliness.
Service
7.0
The service was friendly and helpful, even if the staff's English wasn't perfect. They guided us well on local attractions and how to get around, which was appreciated. Housekeeping wasn't very attentive, which could be improved.
Location
6.0
The hotel is located a bit off the beaten path, approximately a 10-minute cab ride to downtown. It's nestled in a more exclusive area, but not very close to malls or popular food spots.
Dining
6.0
Dining at the hotel was inconsistent. We had an excellent experience in the Chinese and Japanese restaurants, but the main restaurant's breakfast was just average, and waiting over an hour for a pizza in the evening was frustrating.
Facilities
8.0
The facilities included a nice fitness center and spa, which offered a decent discount for hotel guests. The pool area looked inviting, but we didn't get a chance to explore it fully.
Gerald
United Kingdom, October  2024
5.0/10

My stay at the Howard Johnson was incredibly disappointing. While the hotel had some decent aspects like the spacious rooms and a well-designed massage service, the overall experience didn’t justify the price. Many facilities were either unclean or unavailable, making for a frustrating stay. The location was also a downside, being far from the city center.

Rooms
5.0
I enjoyed the spaciousness of the rooms with beautiful views. However, my first room was next to the elevator and slightly noisy. The cleanliness was questionable as I found fresh hair upon entering the second room.
Service
5.0
Initially, some aspects of the service were lackluster, particularly as I had a hard time getting a taxi. The staff did manage to provide me with a decent massage, but overall, attentiveness left a lot to be desired.
Location
5.0
The hotel is quite remote and takes a long time to reach the city center, making it inconvenient for sightseeing. I felt a bit stuck due to its distance from key attractions.
Dining
5.0
Dining options disappointed me; the Japanese restaurant didn’t meet expectations, and breakfast left a lot to be desired since much of the food was already gone by morning.
Facilities
5.0
Facilities were subpar, with several hot spring pools closed and unkempt. I expected a fully functioning spa and amenities, but they didn't deliver.
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